Frequently Asked Questions
Everything you need to know about shopping with La Canadienn.
How long does shipping take within Canada and internationally?
Standard shipping within Canada typically takes 3-7 business days. International orders can take between 7-15 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
How do I ensure I am ordering the correct size?
Every product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.
Are your materials sustainably sourced?
La Canadienn is committed to conscious fashion. We prioritize organic cotton, recycled polyesters, and ethical manufacturing processes to ensure high-quality, durable garments.
How can I track my order once it has been placed?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.